Abu Dhabi Cruise Terminal, a wholly owned subsidiary of Abu Dhabi Ports, today announced the launch of a new baggage service designed to ease transfers for cruise ship passengers.
Baggagement – an international baggage management company – has been engaged to provide its services to cruise ship passengers arriving in the UAE to join cruise ships leaving from Abu Dhabi Cruise Terminal at Zayed Port.
As part of the procedure, passengers’ baggage can be transferred from the cruise terminal in Abu Dhabi to wherever the passengers desire, whether to a city, airport or even another emirate – meaning that passengers need only take carry-on baggage with them as they leave the cruise terminal, delivering easy and efficient movement. For those passengers travelling to an airport, it will enable them to skip the inconvenient queues at the airport check-in counter, saving up to 60 minutes of their time. The new service will also provide participating passengers with an app, allowing them the convenience of tracking and tracing their luggage in real-time.
Noura Rashed Al Dhaheri, Cruise Terminal Manager at Abu Dhabi Ports, said of the launch: “In line with our goal of maintaining our competitive advantage, we are pleased to introduce this new service to passengers in the cruise terminal. We are committed to offering a seamless passenger experience, and the streamlining of baggage services is a welcome milestone as we progress towards our objective of consolidating Abu Dhabi’s position as a premier international hub for tourism.”
Mohammed Aburiyaleh, CEO and Co-founder of Baggagement Middle East, said: “This partnership with Abu Dhabi Cruise Terminal is an important step in our strategy to expand into the Middle East region and beyond, and – with Abu Dhabi’s emergence as a prime cruise ship destination, with over 150 cruise ships calling this season and more passengers who can benefit from our service – we look forward to a successful relationship.”