Performance Highlights
- Strong Q4 completes excellent year of growth in 2021, with full-year pro forma gross transaction value (GTV) up 70% year-on-year in constant currency – the top end of previously-upgraded guidance for 60-70% growth
- Q4 2021 GTV growth of 36% year-on-year and 11% sequentially (vs Q3 2021), both in constant currency; sequentially, orders grew 10% and GTV per order stabilised, up by 1% in constant currency to £21.4
- Continued UK market share gains in Q4 2021, with UKI GTV up 36% year-on-year and up 12% vs Q3 2021, both in constant currency; FY 2021 GTV up 71%, with further expansion of UK population coverage to 77% at end-2021 vs 53% at end-2020
- International GTV up 36% year-on-year in Q4 2021, with sequential growth of 10% vs Q3 2021; FY 2021
GTV growth of 69% in constant currency, with orders up 74% - FY 2021 results to be reported on 17 March 2022; guidance for gross profit margin (as % of GTV) maintained at previous guidance range of 7.5-7.75%.
Will Shu, Founder, and CEO of Deliveroo, said, “We finished 2021 with a strong Q4 performance, and our full-year GTV growth of 70% in constant currency was at the top end of the previously-upgraded guidance we provided. I’d like to thank the Deliveroo team, our restaurant and grocery partners, and our riders for their focus and commitment in what has been another extraordinary year. Since the business was founded in 2013, Deliveroo’s focus has always been to deliver great experiences to our consumers, help our partners to grow, and provide further opportunities for riders. I am proud of what we achieved in 2021; despite a challenging backdrop, we continued to strengthen our customer proposition, widen our customer base and execute against our strategy. We are excited about the opportunity ahead and look forward to making further progress in 2022.”
On 29 November 2021, Deliveroo discontinued its operations in Spain. To provide a better understanding of performance for the ongoing scope of operations, analysis of the Company’s results in this announcement is on a ‘pro forma’ basis – ie excluding results from Spain for the current period and comparative periods – unless otherwise stated.