
Raffles The Palm Dubai is pleased to announce that its Managing Director, Aaron Kaupp, has been appointed Regional Vice President & Managing Director for multiple award-winning Raffles Hotels & Resorts. In his expanded role, Kaupp will now oversee operations at Raffles Al Areen Palace Bahrain, and Raffles Seychelles, while continuing to lead Raffles The Palm Dubai.
With more than 25 years of experience in luxury hospitality, Kaupp brings a distinguished track record of leadership, vision, and strategic excellence to the role. His career has been recognised with several industry accolades, including the Luxury Travel Advisor Award for “Best General Manager of a Luxury Hotel/Resort Worldwide” and a “Highly Commended” distinction as “General Manager of the Year: High-End & Luxury” at the 2025 Hotelier Middle East Awards.
Having already made a significant impact at iconic beachfront destination, Raffles The Palm Dubai, Kaupp will now support the continued growth and positioning of Raffles’ award-winning regional properties. Under his leadership, Raffles The Palm Dubai has further strengthened its standing as a benchmark in luxury hospitality in the GCC—a property that is not only a destination in itself, but one that naturally complements travel to the wider Raffles portfolio, including the Seychelles, which serves as a convenient onward stop for international guests. His leadership will further strengthen the brand’s presence and ensure alignment of the guest experience across the wider region.
“Aaron’s appointment marks an important milestone in strengthening Raffles’ regional leadership. His proven track record, commitment to excellence, and the positive transformation he has already brought to Raffles The Palm Dubai give us full confidence in his ability to support the brand’s continued growth,” said Rolf Lippuner, Vice President of Operations, Middle East, Raffles and Fairmont Hotels & Resorts. “Aaron’s vision and experience will play a vital role in continuing to elevate the Raffles presence across the region, further reinforcing our dedication to offering exceptional hospitality at every destination.”
Under his guidance, the resort has strengthened and seen significant enhancements across guest experience, service excellence, and colleague engagement. His focus on nurturing talent, refining operational standards, and elevating the resort’s signature offering has contributed to increased guest satisfaction and reinforced the property’s reputation among both local guests and international travellers.
Commenting on his expanded role, Aaron Kaupp stated, “Raffles has always been a symbol of elegance and intuitive service—the essence of what hospitality should be. The brand has resonated with me throughout my career, and returning to Raffles in 2024 was particularly meaningful as it continues an inspiring upward trajectory. It has been truly rewarding to witness the potential of Raffles The Palm Dubai flourish this year, driven by the dedication and passion of our exceptional team. I am honoured to take on this wider regional role and look forward to contributing to the continued growth of the brand across these remarkable properties. With unwavering commitment, we will continue to deliver experiences defined by grace, warmth, and the heritage that makes Raffles so special.”







































