Atlantis, The Palm has announced a new partnership with Dell Technologies with plans to transform customer experience.
The resort, which welcomes guests from over 227 different countries and serves 4.4 million diners every year, is building a consolidated and integrated IT environment to better support and manage its rapidly expanding customer base and improve business outcomes.
“The ability to digitise our business will continue to intensify in the coming years, reinforcing the need for Atlantis The Palm to set the foundation for the new digital era. Our first step was to choose Dell Technologies as our trusted partner, as we embark on our transformational journey,” says Anthony Lynsdale, vice president of IT at Atlantis, The Palm.
“We’re driven by our commitment to deliver the highest levels of service excellence, and are confident that our partnership with Dell Technologies will help us achieve our core objectives of strengthening the loyalty of our customers and ensuring sustainable business growth,” he adds.
Atlantis, The Palm will adopt Dell Technologies’ VxRail and leverage its purpose-built capabilities to move and respond at the speed of business, differentiate its brand and safeguard its brand. The solution was deployed and implemented in partnership with Emircom, a Dell Technologies partner.