Today Deliverect, a Belgian scale-up that connects Talabat, Zomato, Jahez, Deliveroo, Carriage and more delivery companies directly to restaurants by POS system automation, announced that it has raised $65 million in a Series C funding round from DST Global Partners and Redpoint Ventures, as well as existing investors OMERS, Newion and Smartfin. Deliverect’s founders also invested in the round.
Founded in September 2018, Deliverect has a deep commitment to helping the food and hospitality industry thrive and will use the new capital to continue scaling and helping customers to go online even faster than before by providing them with reliable technology to easily manage digital orders, including delivery, take-out, in-house dining apps.
From family owned restaurants to large global chains and FMCG brands all over the world, Deliverect enables all types of restaurants to easily manage and grow their online orders. The platform eliminates the need for restaurant staff to monitor multiple devices and manually re-enter orders into their existing system, therefore dramatically reducing both staff workload and the probability of errors.
Deliverect processed more than 30 million orders in the past year alone, and is now averaging more than one million orders processed per week — an increase of nearly 750% from April 2020. This is estimated to equate to more than $1B in order value and provides customers on average an increase of 25 percent in revenue as well as 80 percent decrease in order failures.
Zhong Xu, Co-Founder and CEO at Deliverect says: “The hospitality world is in a historical moment of change and digitalisation, and the delivery sector has become crucial for the survival of this industry. The impact of this funding round goes beyond just Deliverect and our team. It’s about the restaurants who are surviving and thriving despite the challenges of COVID. These funds will fuel our commitment to providing them with personalised technology to help them grow through their online sales and delivery channels.”
This funding will support a bold play across the entire food tech industry. In order to address the impact of Covid-19, Deliverect has been on a mission to help hospitality businesses rapidly pivot to online delivery and ordering, and now, following the re-opening of many restaurant dine-in services across the globe, it is looking to help its customers enable further growth and empower control over their business through customer-led product innovation.
Working with cloud and dark kitchens and restaurant chains, Deliverect supports 10,000+ establishments around the world, including brands such as Pret a Manger, Taco Bell, TimeOut Markets, Taqueria, Le Pain Quotidien and Dishoom, as well as many mom-and-pop restaurants. In addition, the company works with Unilever, which through Deliverect is able to integrate with Deliveroo and Uber Eats and deliver Ben & Jerry’s and Magnum ice creams directly to customers.