Emanuela Setterberg Di Vivo, the General Manager of One&Only The Palm, Dubai’s beloved ultra-luxury resort, boasts an impressive track record of accomplishments. Her dedication to delivering world-class luxury hospitality, dining, and leisure amenities has resulted in the continued development of exceptional guest experiences, while maintaining the resort’s renowned warm and genuine service. Before assuming her current position at One&Only The Palm, Emanuela served as the Vice President of Operations for One&Only Resorts’ Global Dubai Office, a role she held for nearly six years. During her tenure, she effectively oversaw the extensive One&Only portfolio, driving success across multiple key performance metrics.This includes brand service standards, quality, employee engagement, revenue generation, and the successful launch of new properties. Emanuela’s illustrious career in the luxury hospitality industry includes noteworthy leadership roles. She previously served as the General Manager of Hotel Bel-Air, a prestigious property under the Dorchester Collection, situated in California. Additionally, she excelled as the Managing Director of Rosewood Castiglion del Bosco, a distinguished resort in Tuscany, Italy. Her expertise was also instrumental in the successful opening of Bulgari Hotels & Resorts in Milan, Italy.