
Few embody this ethos more clearly than Manish Jha, whose hospitality journey spans more than 25 years across India, the Maldives, Seychelles, Thailand and the UAE. With a rare blend of strategic vision, operational precision and a people-first mindset, he has left a mark in every destination he has touched.
As General Manager of NH Collection Dubai The Palm, Manish spearheaded the launch of the very first NH Collection property in the Middle East, a milestone not only for the brand but for Dubai’s dynamic hospitality scene. Under his leadership, the hotel quickly rose to prominence, establishing itself as a lifestyle destination and earning recognition as a commercial powerhouse. Today, the property ranks #1 in RevPAR within its comp set and stands in the Top 2 for overall GOP contribution across the Minor Hotels portfolio.
Manish’s leadership has driven a guest-centric transformation, with the Net Promoter Score climbing from 50 to 70 within just the first year of operations. Internally, he has built a high-performance culture by mentoring and promoting over 14 team members across departments, a testament to his commitment to growing talent from within.
A strong advocate for sustainable hospitality, he has implemented pioneering green initiatives, from zero-waste campaigns to cutting-edge smart tech integrations making the hotel a benchmark for eco-conscious operations in the region.
His ability to deliver consistent results while navigating turbulent times whether due to regional travel disruptions or staffing challenges, he reflects a calm, resilient leadership style that keeps both morale and margins intact.
In 2025, Manish was honoured with the title of Best GM in the Middle East, featured among the Top 40 hospitality leaders of 2024 and shortlisted for GM of the Year in 2025.
Manish Jha doesn’t just manage properties, he transforms them. His impact is visible in the numbers, felt in the team culture and reflected in a legacy that redefines what it means to be a hospitality heavyweight.







































